Privacy Policy

1. Introduction

Welcome to PANZACH (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share when you visit panzach.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

• Personal Data: Name, email address, billing/shipping address, phone number, payment information when you place an order.
• Technical Data: IP address, browser type and version, device identifiers, referral URLs, crash data.
• Usage Data: Pages you view, time on site, clickstream data, searches performed.
• Cookies & Tracking: We use cookies and similar technologies to improve site performance, remember your preferences, and for analytics & marketing.

3. How We Use Your Information

• Order Processing: To fulfill and manage your orders, send confirmations, updates, and support.
• Customer Service: To respond to your questions and requests.
• Marketing: To send newsletters, promotions, and offers — only if you opt in, and you can unsubscribe at any time.
• Analytics & Improvement: To analyze site usage, test new features, and detect/prevent fraud.

4. Sharing & Disclosure

• Service Providers: Shipping carriers, payment processors, email platforms — all under confidentiality agreements.
• Legal Compliance: When required by law (e.g., court orders, subpoenas).
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
• With Your Consent: Any other third party only if you explicitly agree.

5. Cookies & Tracking Technologies

We use cookies (e.g., _shopify_y, analytics cookies) for essential site functionality, analytics, and marketing. You can control cookies via your browser settings. For details, see our Cookie Policy banner.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined here, comply with legal obligations, resolve disputes, and enforce our policies.

7. Your Rights & Choices

• Access & Correction: You can review, update, or delete your personal data by contacting us at our contact page.
• Opt-Out: You may unsubscribe from promotional emails or disable non-essential cookies.
• Do Not Sell My Info: If applicable, you may request that we do not sell your personal data.

8. Security

We implement industry-standard measures (SSL/TLS, secure servers) to protect your data. However, no method of transmission over the Internet is 100% secure.

9. Children’s Privacy

Our site is not intended for children under 16. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date at the top will reflect any changes. Continued use after changes constitutes acceptance.

11. Contact Us

If you have any questions or concerns about this policy, please contact us or email privacy@panzach.com.